Your First Week at a Glance
Your first week is all about getting set up, getting connected, and getting comfortable. You'll activate your systems, meet your team, complete required training through Joyner University, and start learning the tools that power your role. Don't worry — we'll walk you through every step.
First-Day Essentials & System Setup
Account & Email Setup
Step-by-step instructions for activating your Microsoft 365 account, setting up SSO, and accessing your temporary credentials during onboarding.
Credentials & ID Badging
Your official Joyner ID badge will be printed and issued to you during onboarding training. Use this form only if you need a replacement badge.
Hardware & IT Helpdesk
Set up your company device, log into internal tools, and set up your company device and access Enterprise Technology tools and support.
Pay, Benefits & Administrative Setup
Direct Deposit & Tax Forms
Set up your bank routing for direct deposit and complete your W-4 / W-9 tax withholding forms before your first payday.
Benefits Enrollment
Review and enroll in health plans, life insurance, and your Health Reimbursement Account (HRA). Don't miss your enrollment window!
Time Tracking & Schedules
Learn how to log your hours, submit time-off requests, and view your shift schedule through our Workforce Management system.
Company Culture & Operational Hubs
Network & Logistics Map
Explore Joyner's corporate logistics hubs, service radii, and regional operations across the country.
Key Policies & Travel Rules
Access the employee handbook, remote and co-working space booking rules, and corporate travel policies.
Your Learning Platforms
Joyner University
Your home for all required and elective training. Complete onboarding courses, compliance certifications, and professional development tracks at your own pace.
Joyner One — Your Intranet
This portal is your one-stop hub for HR, news, tools, policies, and everything in between. Bookmark it and check it daily.
Guide Knowledge Base
Looking for answers fast? Guide is Joyner's internal knowledge base — searchable how-tos, SOPs, and policy documents for every department.
Your First 30 Days at Joyner
Your first month at Joyner is about more than getting access to systems — it is about building the foundation for a long, successful career here. Here is what to expect week by week, and what you should prioritize in each phase of your onboarding.
Day 1
Activate Systems & Get Oriented
Activate your Microsoft 365 account, receive your ID badge, set up your company device, and complete payroll setup (direct deposit and W-4). Meet your manager and team, and get your workspace configured. Your welcome email contains your temporary credentials.
Week 1
Complete Required Training
Log into Joyner University and complete your assigned onboarding modules — Ethics & Compliance, Workplace Safety, and any role-specific certifications. Enroll in your benefits within your 30-day window. Explore Joyner One and bookmark the pages most relevant to your role.
Week 2
Learn the Tools & Workflows
Get up to speed on the tools specific to your role — TMS, Ryde, freight systems, or corporate platforms depending on your division. Attend your first team meetings, ask questions, and start building familiarity with how your team operates. Use Guide for quick answers to process questions.
Week 3
Connect & Get Involved
Explore Joyner's Employee Resource Groups and join one that aligns with your interests. Check out the Mentoring Program if you would like a senior associate to help guide your first year. Introduce yourself to colleagues across teams — Joyner is a collaborative place and relationships matter.
Day 30
30-Day Check-In with Your Manager
At the 30-day mark, you and your manager will have a formal check-in to discuss your onboarding experience, answer any open questions, review your initial performance, and set goals for your first 90 days. This is a two-way conversation — come prepared with questions and feedback of your own.
Who to Contact for What
As a new associate, you will have a lot of questions. Here is a quick reference for who handles what so you always know where to go first.
HR & Employee Care
Benefits enrollment, direct deposit, payroll questions, time-off requests, leave of absence, performance concerns, and any HR-related matters.
Enterprise Technology
Device setup, system access, Microsoft 365 issues, VPN, software requests, and any technical support during onboarding or day-to-day work.
Operations & Launch
Facility access, workspace setup, parking, office supplies, and any facility-related requests at your assigned location.
Your Manager
Role-specific questions, schedule and workflow guidance, introductions to team members, and anything that relates directly to your job. When in doubt — start here.
Joyner University
Required training modules, compliance certifications, and professional development courses. Log in on day one and check your assigned curriculum.
Guide Knowledge Base
Quick answers to process questions, SOPs, how-to guides, and policy documents. Searchable by topic or department — faster than opening a ticket for common questions.
New Associate Checklist
Use this checklist to track your onboarding progress. Everything here should be completed within your first 30 days.
☐Activate your Microsoft 365 account and set your permanent password
☐Set up MFA (multi-factor authentication) on your Joyner account
☐Receive your ID badge during onboarding training
☐Set up your company device with IT support if applicable to your role
☐Submit your direct deposit banking information via the Pay Portal
☐Complete your W-4 federal tax withholding form
☐Enroll in health, dental, and vision benefits within 30 days of your start date
☐Enroll in the 401(k) through Charles Schwab and designate a beneficiary
☐Log into Joyner University and complete all assigned onboarding training modules
☐Complete Ethics & Compliance and Workplace Safety certifications
☐Bookmark Joyner One and explore the tools relevant to your role
☐Register with Guide (guide.joynerone.com) for quick access to SOPs and how-tos
☐Review the Associate Handbook and acknowledge receipt
☐Explore and join at least one Employee Resource Group (ERG)
☐Schedule your 30-day check-in with your manager
The Joyner Way
Joyner is not just a logistics company. We are a people-first organization that believes outstanding service starts with outstanding people. As you settle into your role, here are the principles that guide how we work, treat each other, and show up for our customers.
Experience Outstanding
We do not settle for good enough. Every interaction — with a customer, a colleague, or a vendor — is an opportunity to show what Joyner stands for.
People First
Our associates are our greatest asset. Joyner invests in your growth, wellbeing, and success because when you thrive, the company thrives.
Own Your Work
We take accountability seriously. If something needs to be done, we do it — and we do it right. Ownership is not a title; it is a mindset every associate carries.
Community & Impact
We give back to the communities we serve through volunteering, foundation matching, and being thoughtful corporate citizens wherever Joyner operates.