Legal Services
We help protect and support Joyner by providing legal guidance, managing risk, ensuring compliance, and overseeing contracts and regulatory matters across the organization.
Department Head: Connor Mitchel, VP of Legal Services ·
Avg Response: Within 3 hrs ·
Hours: Mon–Fri 8:00 AM – 5:00 PM ET
How to Work With Us
1
Submit or Call
Submit a legal support request using Quick Links or call us at (877) 240-9784. Takes 2 min.
2
We Review
A legal team member reviews your request and responds within 3 business hours.
3
We Process
Your request is handled and you are kept updated via Microsoft Teams or email. Within 4 hrs.
4
Confirmation
You receive confirmation and any relevant legal guidance or next steps via email.
News & Announcements
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Our Mission
"Our mission is to defend and protect the interest of Joyner. We solve legal problems and facilitate transactions while counseling sound decision-making and creative problem-solving. We are committed to minimizing legal risks and costs, reducing litigation exposure, and ensuring legal compliance — efficiently, expeditiously, reliably, and professionally."
Uncompromising Integrity
Highest Performance
Solutions Focused
Trusted Counsel
Services We Offer
Legal Representation
Serves as defensive counsel for Joyner in legal matters, disputes, and proceedings.
Relationship Management
Manages the relationship between Joyner and third-party law firms in cases where external legal assistance is required.
Litigation
Oversees litigation matters including case strategy, outside counsel coordination, and dispute resolution.
Trademark, Copyright & Patent
Protects Joyner’s intellectual property portfolio including brand assets, technology, and proprietary materials.
General Counsel
Provides ongoing legal support to Financial Services, Corporate Communications, HR & Employee Care, IT, Property & Facilities, and Health & Safety.
Strategic Goals
1
Influence and contribute to customer focused solutions that support Joyner’s legal integrity.
2
Positively influence company expenses and manage risk exposures through proactive legal counsel.
3
Develop employees for company needs by building legal awareness and compliance knowledge across departments.
4
Provide high quality legal services in a cost-effective, efficient, and timely manner.
5
Know and understand Joyner’s future interests, environments, and industry to anticipate legal needs.
6
Deliver outstanding, ethical, and solution-oriented legal services with clear communication and the highest professional standards.
How We Add Value
We Connect
We connect with you because we are in this together. Legal Services is Joyner’s trusted internal counsel — here to protect, guide, and support every department with integrity and care.
We Enable
We enable your experience through our processes, work products, services, and legal thinking — removing obstacles and empowering confident, compliant decision-making across the organization.
We Own
We own our responsibilities, decisions, and outcomes that you entrust with us — upholding uncompromising integrity and the highest standards of professional ethics in everything we do.
We Protect
We anticipate and manage Joyner’s legal risk, enabling the business by providing prompt, outstanding, and objective legal services that safeguard the organization’s interests.
Policies & SOPs
Key PoliciesView all ›
Department Resources
Submit Legal Request
General legal support — submit a request for guidance, review, or assistance from the Legal Services team.
Contract Review
Submit a contract for legal review and approval before execution. Allow 3–5 business days for standard review.
Track Request Status
Check the status of open legal matters and requests submitted through the portal.
Transfer of Contract
Submit a contract transfer or assignment request for legal review and coordination.
Frequently Asked Questions
When do I need to involve Legal Services before signing a contract?
All contracts, agreements, statements of work, and vendor arrangements must go through Legal Services for review and approval before execution. This includes NDAs, service agreements, partnership documents, and any document that creates a legal obligation for Joyner. Submit your contract using the “Request Contract Review or Approval” Quick Link. Allow 3–5 business days for standard review. Urgent reviews should be flagged when submitting.
How do I report a legal issue, dispute, or potential litigation matter?
Any legal issue, dispute, threatened claim, or potential litigation must be reported to Legal Services immediately using the “Submit a Legal Support Request” Quick Link or by calling (877) 240-9784. Do not attempt to resolve legal disputes independently or communicate with opposing parties or their legal representation without first consulting Legal Services.
How does Legal Services support other departments as General Counsel?
Legal Services provides ongoing general counsel support to Financial Services, Corporate Communications, HR & Employee Care, Information Technology, Property & Facilities, and Health & Safety. Each supported department has access to dedicated legal guidance for day-to-day matters. If you are unsure whether your department’s issue falls within this scope, submit a general request and the team will route it appropriately.
How do I request a trademark, copyright, or intellectual property review?
IP and trademark matters including new product names, marketing materials, branding changes, and copyright questions should be submitted through the “Submit a Legal Support Request” Quick Link with the IP category selected. Legal Services manages Joyner’s full trademark and copyright portfolio and can advise on registration, usage rights, and infringement concerns.
How do I transfer or reassign an existing contract to a new party?
Contract transfer requests must be submitted using the “Transfer of Contract Request” Quick Link on the right sidebar. Include the contract name, current parties, the proposed new party, and the reason for transfer. Legal Services will review the original agreement, assess assignability, and coordinate any required consents or amendments before the transfer is finalized.
Related Departments
Compliance Services
Regulatory compliance
Financial Services
Financial agreements & contracts
HR & Employee Care
Employment law & policy
Risk Management
Legal risk & exposure
Policies & Documents
Legal Services Policies (8 policies)
Contract Review Policy
Intellectual Property Policy
Legal Hold Policy
Litigation Management Policy
Media & Public Statement Policy
NDA Policy
Outside Counsel Policy
Subpoena & Legal Document Response Policy
Department Forms
7 forms available — Click any form below. Your name and alias will be pre-filled. You will receive a confirmation email with your ticket number. Contact legal@myjoyner.com for urgent matters.
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