Associate Assistance Program
Life does not always go according to plan. When you face an unexpected hardship, Joyner is here to help — not as a policy, but as a team that genuinely cares about your wellbeing.
Our Commitment to You
At Joyner, we recognize that the people who power this company are human beings first — and human beings sometimes face circumstances that are beyond their control. A medical emergency, a natural disaster, a sudden loss of income, a family crisis — these things happen, and they should never define the limits of what you can access as a Joyner associate.
That is why we have partnered with E4E Relief, a nationally recognized nonprofit that administers financial assistance programs on behalf of companies that truly care about their people. Through this partnership, Joyner provides eligible associates with access to up to $5,000 per year in financial relief — no loans, no repayment, no judgment.
$5,000
Maximum annual assistance per eligible associate
100%
Confidential — applications are handled entirely by E4E Relief
E4E Relief
Our trusted nonprofit partner administering the program
Housing & Utilities
Assistance for rent, mortgage payments, or utility bills when an unexpected hardship has put your housing at risk. Keeping a roof over your family's head is always a priority.
Medical & Health Emergencies
Unexpected medical bills, emergency procedures, or out-of-pocket health expenses not covered by insurance. Your health comes first — finances should not stand in the way of care.
Natural Disasters & Crises
If a hurricane, flood, fire, or other disaster has impacted your home or family, E4E Relief can help cover immediate recovery needs so you can focus on getting back on your feet.
Family & Bereavement
Expenses related to the loss of a loved one, childcare disruptions, or other unexpected family circumstances that have created a financial burden you were not prepared for.
Transportation Emergencies
Vehicle repairs or replacement costs that are preventing you from getting to work. We know that for many of our associates, reliable transportation is everything.
Other Qualifying Hardships
E4E Relief reviews each application individually. If you are facing a financial hardship not listed here, apply anyway. Every situation is evaluated with care and without judgment.
Application Process
Applications are submitted directly through E4E Relief's secure portal. Joyner never sees the details of your application — all information is handled confidentially by the E4E Relief team. Here is what to expect:
- Step 1 — Visit the portal at www.e4erelief.org and create an account using your Joyner work email.
- Step 2 — Complete the application by describing your hardship and uploading any supporting documentation (bills, notices, medical records, etc.).
- Step 3 — Review by E4E Relief — their team reviews applications and communicates directly with you about eligibility and the amount approved.
- Step 4 — Funds are disbursed directly to you or the qualifying vendor (landlord, utility provider, medical facility, etc.) on your behalf.
Apply Through E4E Relief
Submit your application securely and confidentially through the E4E Relief portal. Use your Joyner work email to verify your eligibility.
Questions? Contact HR
If you have questions about eligibility or need help navigating the application, our HR team is here. All conversations are handled with full confidentiality.
You are not alone.
If you are facing a hardship, please reach out. Applying for assistance is a sign of strength — not weakness. Joyner is proud to stand beside you.
Why Associate Assistance Matters
Financial hardship can strike anyone at any time — and when it does, the last thing an associate should have to worry about is whether their employer cares. Joyner's partnership with E4E Relief is a direct expression of our People First value. Here is what the program represents in practice.
$5,000
Per Associate Annually
The maximum financial relief available per eligible associate per calendar year — no loans, no repayment required.
100%
Confidential
Joyner never sees your application details. All information is handled exclusively by E4E Relief's independent team.
6+
Qualifying Hardship Types
Housing, medical, disaster recovery, bereavement, transportation, and other qualifying circumstances — evaluated individually.
No
Judgment. No Repayment.
This is not a loan. It is a grant from Joyner to you — because supporting our people in hard times is the right thing to do.
What to Expect When You Apply
The application process is designed to be simple, private, and respectful. Here is a detailed breakdown of each stage so you know exactly what to expect.
1
Create Your E4E Relief Account
Visit
e4erelief.org and register using your Joyner work email address. Your account is secured by E4E Relief and Joyner has no access to it. Registration takes about two minutes.
2
Describe Your Hardship
Complete the application form describing the nature of your hardship and the financial impact. Be as specific as you are comfortable being — the more context you provide, the better E4E Relief can evaluate your request. You are not required to share information beyond what you choose to.
3
Upload Supporting Documentation
Attach relevant documents such as medical bills, utility shutoff notices, eviction warnings, insurance denials, or repair estimates. Documentation helps E4E Relief process your application quickly and accurately.
4
E4E Relief Reviews Your Application
E4E Relief's team reviews your application independently and may contact you directly if they need additional information. All communication happens between you and E4E Relief — Joyner is not part of this process. Review times vary, but most applications receive a decision within a few business days.
5
Receive Your Grant
If approved, relief funds are disbursed directly to you or to the service provider on your behalf (depending on the type of hardship). There is no repayment obligation. The funds are a grant — not a loan — provided by Joyner to support you through a difficult time.
Your Privacy Is Protected
We know that asking for help takes courage. Joyner has structured this program to protect your privacy at every step.
Joyner Never Sees Your Application
Your application details are visible only to E4E Relief's staff. Joyner receives only aggregate program data — never individual application information.
No Impact on Your Employment
Applying for or receiving assistance through this program will never affect your employment status, performance review, or standing at Joyner in any way.
Secure, Independent Platform
E4E Relief operates an independent, encrypted portal. Your personal and financial information is protected under their privacy policy and is never shared with Joyner.
Applying Is an Act of Strength
This program exists because Joyner believes in taking care of its people. Using it is not a sign of weakness — it is exactly what it is here for. You have earned this benefit.
You Don't Have to Face It Alone
Whether it is a medical bill, a housing crisis, a family emergency, or something else entirely — the Associate Assistance Program is here for you. Applications are open year-round, the process is confidential, and help is available when you need it most.
