Learning & Development
Learning & Development drives continuous learning, employee growth, and skill development across Joyner — including Joyner University curriculum, professional training programs, compliance training, and career development resources for all associates.
Learning & Development Lead ·
Email: training@myjoyner.com ·
Hours: Mon–Fri 8:00 AM – 5:00 PM ET
How to Work With Us
1
Submit Your Request
Use a form below — course enrollment, custom training, tuition reimbursement, or content submission. Takes 3 min.
2
We Review
L&D reviews your request and confirms availability, eligibility, and scheduling. Within 24 hrs.
3
We Schedule
We enroll you in the course, schedule your training, or process your reimbursement request. Within 3 days.
4
You Learn
Complete your training and earn your Joyner certification or credential upon completion.
News & Announcements
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How We Add Value
We Connect
We connect associates with the learning resources, mentors, and programs that drive growth. L&D is your partner in building the skills Joyner needs today and tomorrow.
We Enable
We enable your growth through structured curriculum, self-paced learning, live workshops, and access to Joyner University — removing barriers between you and your next level.
We Own
We own the development of Joyner’s learning ecosystem — building curriculum, managing training programs, and measuring outcomes that drive real career and business impact.
What We Do
Joyner University
Our flagship internal learning academy — structured learning tracks, certifications, digital handbooks, video libraries, and role-based curriculum paths for every associate.
Continuous Learning
Self-paced and scheduled professional development including workshops, compliance training, onboarding modules, and LinkedIn Learning access for all associates.
iHelp Support
L&D operationally manages the iHelp department — providing immediate technical and systems support for associates and Joyner learning platforms.
Services We Offer
Joyner University
Our flagship learning academy offering structured curriculum paths, certifications, digital handbooks, video libraries, and role-based learning tracks for every associate at Joyner.
Training Programs
Live workshops, compliance and onboarding training, self-paced modules, and access to LinkedIn Learning and external education platforms through our tuition reimbursement program.
iHelp Technical Support
L&D operationally manages the iHelp support desk — providing technical assistance and self-service troubleshooting for associates across all Joyner systems and platforms.
Policies & Documents
Learning & Development Policies (4 policies)
Continuing Education Policy
Joyner University Enrollment Guide
Leadership Development Policy
Training Participation Policy
Department Forms
5 forms available — Click any form below. Your name and alias will be pre-filled. You will receive a confirmation email with your ticket number.
Frequently Asked Questions
How do I enroll in a Joyner University course?
Submit a Course Enrollment Request below. Include the course name, type, and your business justification. L&D will confirm your enrollment within 24 hours.
What is the Tuition Reimbursement policy?
Joyner reimburses eligible associates for external training that directly relates to their role. Submit a Tuition Reimbursement Request and your manager will be notified for approval.
How do I request training for my team?
Submit a Custom Training Request with your topic, audience size, preferred format, and date. L&D will work with you to build or schedule the right program.
Who manages the iHelp desk?
The iHelp department is operationally managed by Learning & Development. For technical support, visit the iHelp page or submit a ticket directly.
Related Departments
iHelp
Technical and systems support
HR & Employee Care
Associate programs and benefits
Product & Engineering
Technical platform development