Financial Services
We oversee Joyner’s financial operations, from accounts payable and receivable to payroll and tax compliance. Our team helps keep the organization financially sound, compliant, and running smoothly.
Department Head: Jacob Stanley, Chief Financial Officer ·
Avg Response: Within 8 hrs ·
Hours: Mon – Fri, 8:00 AM – 5:00 PM ET
Our Mission
"In a spirit of excellence, integrity, and dedication, Financial Services is committed to providing timely, accurate, clear, and complete information and support to other departments, third-party providers, the communities in which we work, and our customers. Through our innovation and teamwork, we remain committed to keeping Joyner financially strong."
Services We Offer
Accounts Payable & Receivable
Managing all incoming and outgoing payments to keep Joyner’s cash flow healthy and vendor relationships strong.
Budgeting & Forecasting
Building and managing operating budgets, forecasts, and multi-year financial plans that align with Joyner’s strategic goals.
Financial Reporting
Producing accurate, timely financial reports for leadership and external compliance requirements.
Payroll, Benefits & Compensation
Processing associate payroll, managing benefit deductions, and ensuring compensation accuracy across all departments.
Tax & Reporting
Filing monthly, quarterly, and annual taxes on behalf of the organization and ensuring full regulatory compliance.
Business Strategy & Advisory
Partnering with leadership on long-term financing, business development strategy, and investment analysis.
Systems & Process Management
Managing financial systems, internal controls, accounting processes, and fixed asset tracking across the organization.
Accounting & Bookkeeping
Maintaining the general ledger, reconciling accounts, and ensuring all financial records are accurate and audit-ready.
Strategic Goals
1
Influence and contribute to customer focused solutions that support Joyner’s financial health.
2
Positively influence company expenses and manage risk exposures through disciplined financial oversight.
3
Develop people within the finance function to grow Joyner’s internal financial capabilities.
4
Optimize financial processes to increase efficiency, accuracy, and speed across the organization.
5
Enable informed decision-making by providing timely, accurate financial data to leadership.
6
Satisfy all internal and external reporting obligations with accuracy and on time.
How We Add Value
We Connect
We connect with you because we are in this together. Financial Services partners with every department to ensure Joyner remains financially strong, transparent, and positioned for long-term growth.
We Enable
We enable the organization to meet its goals by performing essential accounting and analytics functions — including strategic planning, financial processing, and reporting that powers confident decision-making.
We Own
We own our responsibilities, decisions, and outcomes that you entrust with us — upholding the highest standards of accuracy, integrity, and accountability in everything we do.
We Inform
We work hand-in-hand with leaders across the company to ensure smooth, disciplined execution of strategic business objectives — providing the financial clarity needed to act with confidence.
How to Work With Us
1
Submit or Call
Submit a request using Quick Links or call us directly at (877) 240-9784. Takes 2 min.
2
We Review
A team member reviews your request and follows up within 8 business hours.
3
We Process
Your request is handled and you are kept updated via Microsoft Teams or email. Within 4 hrs.
4
Confirmation
You receive confirmation and any relevant documents or next steps via email.
Events & Deadlines
Jun
20
Q2 Expense Report Deadline
All departments must submit Q2 expense reports by end of day.
Jun
28
Q3 Budget Templates Distributed
Department heads receive Q3 budget templates from Financial Services.
Jul
1
Q3 Budgeting Cycle Opens
All departments begin Q3 budget submissions.
Jul
15
Q3 Tax Preparation Begins
Finance team begins Q3 tax filing preparation.
Department Resources
Submit Inquiry
Contact the Finance team with questions or requests.
Submit Invoice
Submit vendor or supplier invoices for payment.
Expense Reimbursement
Submit employee expense reimbursement forms.
Pricing Adjustment
Request price changes or promotional code reviews.
Policies & SOPs
Key PoliciesView all ›
Related Departments
Compliance Services
Regulatory & financial compliance
Legal Services
Contracts & financial agreements
Data & Analytics
Financial data & reporting
HR & Employee Care
Payroll & benefits coordination
Policies & Documents
Financial Services Policies (11 policies)
Accounts Payable Policy
Accounts Receivable Policy
Approval Authority Matrix
Budget Management Policy
Capital Asset Policy
Cash Handling Policy
Corporate Card Policy
Expense Reimbursement Policy
Financial Integrity & Fraud Prevention Policy
Procurement & Vendor Policy
Revenue Recognition Policy
Sales Policies (10 policies)
Department Forms
9 forms available — Click any form below. Your name and alias will be pre-filled. You will receive a confirmation email with your ticket number after submission. Contact finance@myjoyner.com for urgent matters.
Frequently Asked Questions
How do I submit an invoice for payment?
All vendor and supplier invoices must be submitted through the Finance portal using the “Submit Invoices for Payment” Quick Link on the right sidebar. Include the invoice number, vendor name, amount, and purchase order number if applicable. Standard payment processing takes 30 days from the date of a valid invoice submission. For urgent payments contact finance@myjoyner.com directly.
How do I submit an expense reimbursement request?
Expense reimbursement requests are submitted using the updated expense reimbursement form available through the Quick Links on the right. Complete the form with all receipts attached and submit for manager approval before sending to Financial Services. Reimbursements are processed within 2 pay cycles of approval. Always use the most current form — an updated version was released in June 2026.
How do I request a pricing adjustment or promotional code?
Pricing adjustment requests and promotional or comp code requests can be submitted through the dedicated Quick Links on the right sidebar. All pricing adjustment requests require department head approval before submission to Financial Services. Promotional and comp codes are reviewed on a case-by-case basis and are subject to financial guidelines and authorization levels.
When are taxes filed and what do departments need to provide?
Financial Services files monthly, quarterly, and annual taxes on behalf of the organization. Departments are responsible for submitting accurate expense reports and financial data by the deadlines communicated by the Finance team each period. For Q2, all expense reports are due by June 20. For specific tax-related questions or documentation requests contact finance@myjoyner.com.
How do I request a budget review or financial report for my department?
Department budget reviews and financial reports can be requested by submitting an inquiry through the Quick Link on the right. Include your department name, the reporting period you need, and the purpose of the request. Financial Services will provide standard reports within 3–5 business days. Custom reporting requests may take longer depending on complexity.
News & Announcements
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