Airport Shuttle
We provide safe, reliable transportation to and from airports for travelers, guests, and visitors — partnering with airports, hotels, hospitality brands, and travel organizations to deliver a seamless experience from reservation to destination.
Department Head: Kate Myers, Director of Shuttle Services ·
Avg Response: Within 3 hrs ·
Hours: Mon–Fri 8:00 AM – 9:00 PM ET
At a Glance
25
Airports Served
Across the United States — major hubs to regional airports.
98%
Schedule Adherence Target
Every traveler at the airport when they need to be.
Wi-Fi
On Every Vehicle
Complimentary internet keeps passengers connected throughout their ride.
3 hrs
Avg Response Time
From ticket submission to confirmation.
Services We Offer
Airport Shuttle Service
Offered in 25 airports across the US — providing safe, reliable, on-time transportation to and from airports for travelers, guests, and visitors.
Wi-Fi Internet Access
Complimentary Wi-Fi access for all passengers on every Airport Shuttle vehicle — keeping travelers connected throughout their journey.
Our Mission
"To provide our customers with a safe, clean, high quality, on time service at a competitive price, by drivers who are familiar with the cities we serve, delivering an Outstand!ng customer experience."
How We Add Value
1
We Connect — We connect with you because we are in this together.
2
We Enable — We enable the customer experience through our work product and services.
3
We Own — We own our responsibilities, decisions, and outcomes that you entrust with us.
4
We Strengthen — We strengthen the relationship between Joyner, our customers, and the communities in which we work by providing a quality service.
5
We Grow — We enable Joyner to meet their financial goals and objectives as it relates to the Airport Shuttle segment, expanding our reach and bringing more services to the cities we serve.
Strategic Goals
1
Influence and contribute to customer focused solutions.
2
Positively influence Company expenses and manage risk exposures.
3
Develop employees for Company needs.
4
Excel in customer service. From the time our passengers make their reservation, all the way to their destination, we want to make sure each customer has the best experience possible and the most pleasant ride — to become the customer's first and best choice Airport Shuttle provider.
5
Maintain a 98% adherence to schedule rate to ensure our customers are where they need to be and when they need to be there.
News & Announcements
Loading department news...
Ready to Book or Partner With Us?
Submit a request to schedule airport transportation, inquire about a corporate account, or refer a hotel or travel partner. Our team responds within 3 hours during business hours.