Freight
Joyner Freight provides reliable transportation and logistics services for refrigerated, dry, and specialized freight — ensuring every shipment is delivered safely, efficiently, and on time while upholding the high standards that define the Joyner brand.
Department Head: Marian King, Director of Joyner Freight ·
Avg Response: Within 3 hrs ·
Hours: 24 / 7
At a Glance
24/7
Always Available
Freight support around the clock — dispatch, compliance, and load coordination never stops.
7
Freight Service Types
Flatbed, dry van, reefer, dedicated, heavy haul, LTL, and specialized loads.
15
Trucks Per Hub (Goal)
Growing to 15 trucks per hub within the next 18 months nationwide.
3 hrs
Avg Response Time
From request to confirmation — fast, professional, and reliable.
How to Work With Us
1
Submit or Call
Submit a freight request using Quick Links or call the Joyner Freight team directly. Available 24/7 — takes about 2 minutes.
2
We Review
A team member reviews your request within 8 hours and follows up with load details, driver assignment, and scheduling confirmation.
3
We Process
Your load is assigned, dispatched, and tracked — you receive updates via Teams or email throughout the shipment.
4
Delivery & Documentation
You receive delivery confirmation. Driver submits BOL and proof of delivery via the Upload BOL form for Financial Services processing.
Freight Services
Flatbed
Open flatbed transportation for oversized, heavy, or oddly shaped freight that cannot be loaded into a standard enclosed trailer.
Dry Van
Fully enclosed trailer service for standard freight that needs protection from weather and road conditions during transport.
Reefer
Temperature-controlled refrigerated trailer service for perishable goods, food products, pharmaceuticals, and other loads requiring climate control.
Dedicated
Dedicated carrier capacity reserved exclusively for a single customer — ensuring consistent, reliable service and prioritized availability.
Heavy Haul
Specialized transportation for overweight and oversized loads that require permits, route planning, and escort coordination.
LTL Partial
Less-than-truckload service for shipments that don't require a full trailer — cost-effective freight movement for smaller loads.
Specialized Loads
Custom transportation solutions for freight that requires special handling, equipment, or routing beyond standard service offerings.
Our Mission
"Our mission is to move the industry forward. By empowering Joyner associates and carriers with innovative tools and services we're enabling a better experience for shippers. Each and every day we are helping our customers get what they need, where they need it to be, safely and efficiently."
We Connect
We connect with you because we are in this together.
We Enable
We enable your experience through our processes, work product, services, and thinking.
We Own
We own our responsibilities, decisions, and outcomes that you entrust with us.
We Contribute
We contribute to over 51% of Joyner's overall revenue, with brand exposure through daily customer interactions and company branding on our vehicles.
Strategic Goals
1
Influence and contribute to customer focused solutions.
2
Positively influence Company expenses and manage risk exposures.
3
Develop employees for Company needs.
4
Mitigate accident frequency through safe business practices and driving monitoring.
5
Grow Joyner Freight to 40 trucks within the next 18 months within the 13 hubs.
Policies & SOPs
Standard operating procedures and policies for Joyner Freight live in Guide — Joyner's internal knowledge base. Click any link below to open the relevant SOP in Guide.
News & Announcements
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Need a Load, Ready to Upload BOL, or Have a Freight Question?
Open a ticket, request a load booking, or submit your BOL for payment processing. Joyner Freight is available 24 hours a day, 7 days a week.