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All Associate Experience
All Associates Experience
Every Joyner associate — from drivers to directors — deserves a workplace experience that supports their whole self. This page is your hub for wellness, flexibility, and the programs that make working at Joyner different.
The Joyner Associate Experience
We believe that a thriving associate is a thriving company. That is why Joyner invests in the full experience of every team member — not just their job performance. From mental health support and financial wellness tools to flexible workplace options and co-working access, everything on this page exists because we want your time at Joyner to be sustainable, fulfilling, and genuinely supportive of the life you are building.
Holistic Well-Being & Wellness
Physical Health & Wellness Programs
Health challenges, gym membership discounts through Perks at Work, ergonomics guides for warehouse and desk roles, wellness incentives, and injury prevention resources for operational associates.
Mental Health & EAP Support
24/7 confidential access to the Employee Assistance Program — counseling, stress management, crisis support, and mental health resources available at no cost to all associates.
Financial Wellness Tools
Webinars, calculators, and resources covering 401(k) planning, direct deposit budgeting, emergency savings, and long-term financial health. Because financial stress affects everything else.
Flexible Workplace & Environment
Workplace Flexibility Guidelines
Clear expectations for hybrid schedules, remote work arrangements, and hot-desking options by role type. Flexibility at Joyner is built on trust and clear accountability.
Co-Working Space Reservations
Remote sales personnel and traveling managers can reserve on-demand co-working conference rooms and workspaces at partner locations nationwide through the reservations portal.
Hub Visit & On-Site Protocols
Guidelines for visiting Joyner facilities — check-in requirements, safety standards, and mandatory ANSI Class 2 high-visibility gear for all warehouse and operational site visits.
What the Associate Experience Means at Joyner
The associate experience at Joyner is not a benefits brochure or an onboarding checklist — it is the sum of every interaction, every resource, every policy, and every decision that shapes what it feels like to work here. We believe that when associates feel supported, seen, and set up for success, they bring the energy, creativity, and commitment that makes Joyner outstanding. This page exists to make sure you know exactly what Joyner offers — and how to access it.
Whole
Person Approach
We invest in physical health, mental wellbeing, financial stability, and career growth — not just job performance
24/7
EAP Access
Confidential mental health and counseling support available around the clock — at no cost to every associate
All
Roles Included
From dock associates to directors — every Joyner team member has access to the programs on this page
Free
Core Programs
The majority of Joyner's wellbeing resources are included in your benefits package at no additional cost
Physical Health & Fitness
Physical health directly impacts job performance, safety, and quality of life — especially for associates in operational and driver roles where the physical demands are real. Joyner provides a range of resources to help every associate stay strong, recover well, and prevent injury before it happens.
Workout Center — One Atlantic
Associates at headquarters have complimentary access to a fully equipped fitness facility at One Atlantic Center. Available Monday–Friday, 6:00 AM–10:00 PM. Joyner ID badge required. View facility details.
Gym Membership Discounts
Discounted rates at major gym networks nationwide through the Perks at Work program. Available to all Joyner associates regardless of location. Access activation codes on the Discounts page.
Ergonomics Support
Remote and office associates can request an ergonomic assessment or equipment through Administrative Services. Operational associates receive ergonomic training on proper lifting, posture, and fatigue prevention during onboarding and refresher sessions.
Injury Prevention & Reporting
Any workplace injury — including minor ones — must be reported the same day. Workers' compensation coverage applies to all job-related injuries. Early reporting leads to faster recovery and better outcomes. Submit a report via the Wellbeing & Safety page.
Health Reimbursement Account (HRA)
Joyner funds an HRA for eligible associates to cover qualified medical expenses. Gym memberships and certain fitness-related expenses may also qualify. Check with HR for the current eligible expense list.
Wellness Challenges & Incentives
Joyner runs quarterly step challenges and wellness initiatives through the Joyner Fitness Club on Microsoft Teams. Participation earns recognition through the Ovation program. Watch the Newsroom for upcoming challenge launches.
Mental Health & Emotional Wellbeing
It is okay to not be okay. Joyner is committed to a workplace where mental health is treated with the same seriousness as physical health — and where asking for help is a sign of strength, not weakness.
Employee Assistance Program (EAP) — Free & Confidential
All associates and their immediate household members have access to free, confidential counseling sessions — typically 3–8 sessions per issue. Available 24/7 by phone, chat, or scheduled appointment. Your employer is never notified. Access details are on the Associate Assistance Program page.
Stress & Burnout Prevention
Joyner managers are trained to recognize signs of burnout and encouraged to proactively address workload concerns. If you are feeling overwhelmed, speak with your manager or contact HR directly. No associate should feel they need to push through unsustainable working conditions in silence.
Crisis Support & 988 Lifeline
If you or a colleague is in crisis, the 988 Suicide & Crisis Lifeline is available by calling or texting 988 — 24 hours a day, 7 days a week. The EAP also provides crisis counseling. Please reach out. You matter here.
Peer Support & Community
ERGs, mentoring relationships, and the Joyner Fitness Club all create informal support networks across the organization. Connection is one of the most powerful protective factors for mental wellbeing. Get involved in at least one community — it makes a difference.
Mental Health Leave
Mental health conditions qualify for FMLA-protected leave and Short-Term Disability benefits under the same terms as physical health conditions. Contact HR confidentially at hr@myjoyner.com to discuss your options without impacting your employment.
Financial Wellness
Financial stress is one of the leading causes of workplace distraction, absenteeism, and health issues. Joyner's financial wellness resources are designed to help associates build stability, manage debt, plan for the future, and navigate financial challenges with confidence.
Competitive Compensation
Joyner reviews compensation annually and benchmarks against industry standards. Merit increases are tied to performance ratings and administered each December. View your pay schedule on the Compensation & Pay page.
Direct Deposit & Pay Visibility
All associates receive pay via direct deposit. Set up multiple account splits through the pay portal. View your pay stub, year-to-date earnings, and tax withholding information at any time on the Compensation page.
EAP Financial Counseling
The EAP includes free consultations with certified financial advisors — covering budgeting, debt management, emergency savings, retirement planning, and major life financial decisions. Access is confidential and included at no cost.
Health Reimbursement Account
Joyner's employer-funded HRA helps cover eligible out-of-pocket medical expenses, reducing the financial burden of healthcare costs. Balances roll over annually up to the plan maximum. Details available on the Benefits page.
Associate Discounts Program
Hundreds of discounts on everyday purchases — technology, travel, insurance, entertainment, fitness, and more — available through Perks at Work. These savings add real value to your total compensation package.
Tuition Assistance
Eligible associates can apply for up to $5,250 per year in tuition assistance for external education and professional certifications. Investing in your education is investing in your earning potential. Contact HR to apply.
Recognition, Belonging & Culture
Feeling recognized and genuinely included at work is not a luxury — it is a fundamental part of a sustainable, high-performing career. Joyner builds these elements intentionally into the associate experience.
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Ovation — Peer Recognition Program
Ovation lets every associate nominate a colleague for exceptional work — publicly, on the record. Recognitions are visible across the organization and factored into performance conversations. Visit the Ovation page to give a shoutout today.
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Employee Resource Groups
Eight active ERGs spanning identity, career stage, and life experience — all open to every associate. ERGs are where community is built, careers are advanced, and the voices that shape Joyner's culture are heard. Find your group.
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Mentoring Program
Associates at every level can join Joyner's formal mentoring program — either as a mentee seeking guidance or as a mentor investing in someone else's growth. Matches are made based on career goals and interests. Join the program.
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Annual Joyner CenUS Survey
Your voice directly shapes how Joyner operates. The quarterly CenUS survey gives every associate an anonymous channel to evaluate leadership, surface gaps, and push for change. Results are reviewed by executives and drive real action. Take the survey.
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Volunteer Time Off & Community
Eligible associates receive 16 hours of paid VTO annually to give back to their communities through approved nonprofit or community service activities. Purpose-driven work — on Joyner's time. Details on the Time Off page.
Joyner's Commitment to Every Associate
We commit to creating a workplace where you can bring your full self to work, where your contributions are recognized, where your wellbeing is actively supported, and where your voice — through the CenUS, through ERGs, through direct feedback — leads to real change. The All Associate Experience is not a one-time promise. It is an ongoing standard we hold ourselves accountable to every quarter.