Human Resources & Employee Care
We support employee benefits and compensation, data and analytics, employee relations, talent management, and more — ensuring every Joyner associate has what they need to thrive.
Department Head
Marquita Payne
VP of Human Resources & Employee Care
Last Updated
May 2026
Page content & resources
Hours of Operation
Mon – Fri
8:00 AM – 5:00 PM ET
How to Work With Us
1
Submit a Request
Use the form in Quick Links or click Submit a Request above to get started.
Takes 2 min
2
We Review
An HREC team member reviews your request and follows up if more information is needed.
Within 24 hrs
3
We Process
Your request is handled and you are kept updated via Microsoft Teams or email.
1–3 business days
4
Confirmation
You receive confirmation and any relevant documents or next steps via email.
Request complete
Department News
View allJun
5
Important
Open Enrollment closes June 5 — complete your benefits selection today
Jun
1
Update
New Employee Assistance Program resources now available through My Health portal
May
20
General
Performance review cycle begins July 1 — managers please review the updated guidelines
May
10
General
Updated PTO policy effective June 1 — review the changes in Policies & SOPs below
Our Mission
We are committed to providing our employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Joyner. Above all, employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Joyner Customer.
Department Announcements
View allImportant
Open Enrollment closes June 5 — don’t miss your window
Update
Performance review guidelines updated for Q3 2026 cycle
General
HREC Help Desk hours extended through June for enrollment support
Services We Offer
- Recruit & Retain Employees — Full-cycle talent acquisition and retention strategy across all Joyner divisions.
- Onboard New Employees — Structured onboarding programs to set every new associate up for success from day one.
- HREC Help Desk — Assists active, non-active associates and retirees with payroll, compensation, benefits, wellbeing, health & safety, and rewards.
- Learning & Development — Manages the Training & Development team to grow associate skills and capabilities.
- Management Assistance — Employee and building safety management support for all leaders.
- Compliance Services — Ensures Joyner stays compliant as an employer across all regulatory requirements.
- Employee Engagement — Engages with associates to ensure Joyner remains a desired place of employment.
Strategic Goals
1
Influence and contribute to customer focused solutions across the organization.2
Positively influence company expenses and manage risk exposures related to people and compliance.3
Develop employees for company needs through continuous learning and career growth opportunities.4
Reduce waste by vigorously pursuing continuous improvement activities within HR operations.5
Act openly, equitably, and consistently in pursuit of uncompromising quality in all HR practices.6
Increase participation in company and community activities while improving quality of life for all associates.How We Add Value
We Connect
We connect with you because we are in this together. Our team is your partner in every step of your Joyner journey.
We Enable
We enable your experience through our processes, work product, services, and thinking — removing barriers so you can do your best work.
We Own
We own our responsibilities, decisions, and outcomes that you entrust with us — with full accountability and transparency.
We Collaborate
We develop an attitude of teamwork and quality in our day-to-day operations, working side by side with every department.
We Inspire
We create an atmosphere that fosters challenges, fun, safety, and cleanliness — because a great culture starts with a great environment.
We Execute
We seize opportunities that demonstrate excellent execution, a caring attitude, and a sense of urgency in everything we do.
Policies & SOPs
View allAssociate Handbook
Policy · May 2026
PTO & Leave Policy
Policy · Jun 2026
Code of Conduct
Compliance · Jan 2026
Benefits Guide 2026
Guide · Jan 2026
Performance Review SOP
SOP · May 2026
Department Resources
Events & Deadlines
View calendarJun
5
Open Enrollment Closes
Benefits selection deadline — all eligible associates
Jul
1
Performance Review Cycle Begins
Q3 2026 review period opens for all departments
Jul
15
New Hire Orientation
Virtual · 9:00 AM ET — All June new hires
Aug
1
Mid-Year Compensation Review
Managers submit compensation review forms
Frequently Asked Questions
How do I request time off?
Submit a time off request through the HREC Help Desk portal or click “Request Time Off” in the Quick Links section. Your manager will be notified automatically and you’ll receive confirmation once approved. Requests should be submitted at least 3 business days in advance when possible.
Where can I find my pay stubs and payroll information?
Pay stubs are available through the PaySlip portal via the Quick Links section or the Associates menu at the top of Joyner One. For questions about your compensation or deductions, contact the HREC Help Desk directly.
When is Open Enrollment and how do I enroll in benefits?
Open Enrollment typically occurs annually. For 2026 the enrollment window closes June 5. Click “Benefits Enrollment” in the Resources section or contact the HREC Help Desk at hrec@myjoyner.com for assistance.
How do I report a workplace concern or HR issue?
All workplace concerns can be submitted confidentially through the HREC Help Desk or directly to your HR Business Partner. Joyner has a strict non-retaliation policy for all reported concerns. For urgent matters contact the HREC Help Desk by phone during business hours.
How do I update my personal information such as address or direct deposit?
Personal information updates including address changes, direct deposit details, and tax withholding elections can be submitted through the HREC Help Desk portal. Allow 1–2 business days for processing. Payroll-related changes submitted after the payroll cutoff will take effect the following pay period.
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