Your single-click launchpad to every core Joyner tool — whether you are at headquarters, managing accounts remotely, or operating across our national freight hub network.
Joyner's Commitment to a Paperless Future
Joyner is committed to operating as a fully digital, paperless organization — not just for efficiency, but because it is the right thing to do for our planet. By eliminating paper-based workflows, digitizing our logistics operations, and standardizing cloud-first tools across every division, we reduce our environmental footprint while moving faster and more accurately than ever.
94%
Of all Joyner workflows are fully digital
2.1M
Sheets of paper saved annually through digital SOPs
Zero
Paper-based expense or travel processes
100%
Cloud-hosted file storage — no local file dependency
Tool Launcher — SSO Directory
Access all core platforms using your single Joyner identity — @myjoyner.com, @drivejoyner.com, or @joynersales.net. Click any tool below to launch with SSO.
All Joyner accounts require Microsoft Authenticator verification. MFA must be active on all devices — personal and corporate — used to access Joyner systems.
Phishing & Email Safety
Always verify sender addresses before clicking links. Use the Report Phishing button in Outlook for any suspicious messages. When in doubt — do not click.
Device Security & Data Classification
Corporate devices must maintain active encryption and automatic M365 security updates. Never store unencrypted client or driver data on personal local drives.
Digital Productivity Guides
Microsoft 365 Best Practices
Teams channels — Organize by project or function. Use @mentions sparingly and keep channel names consistent with the Joyner naming convention.
Outlook rules — Create inbox rules to automatically sort newsletters, CC emails, and internal notifications into designated folders.
SharePoint co-authoring — Always open documents from SharePoint directly — not by downloading locally — to enable real-time co-authoring and version history.
OneDrive sync — Sync only your personal work folder and project folders you actively use. Avoid syncing the full SharePoint library to your local drive.
Outlook Email Signature Setup
All Joyner associates — W2 employees, 1099 contractors, and hub personnel — are required to use the approved Joyner email signature. The template is available on the Live Our Brand page. For server-side signature setup, contact IT.
W2 employees — Full signature with name, title, direct line, and corporate address
1099 contractors — Signature with name, title, and @joynersales.net email only
Hub personnel — Signature with name, role, facility location, and @drivejoyner.com or @myjoyner.com email
Mobile Productivity
Install Teams, Outlook, and Navan on your personal mobile device for secure on-the-go access. All mobile installations must use your Joyner SSO credentials and enroll in Microsoft Authenticator MFA before accessing company resources.
IT issue with a tool?
Contact the IT Service Desk for access, login, or configuration support on any Joyner system.
Joyner operates across 13 US freight hubs, 24 international locations, and a growing network of independent sales agents and remote associates. A unified, reliable digital workplace is not a convenience — it is the infrastructure that makes coordinated, high-quality work possible at that scale. Every tool in the Joyner stack was selected because it solves a real operational problem and integrates with the way our people actually work.
16+
Integrated Platforms
Core tools across freight, HR, finance, communication, and sales — all accessible via single sign-on
SSO
One Identity
One Joyner email and password authenticates across every platform — no password juggling, no friction
24/7
System Availability
Critical platforms monitored around the clock with SLA-backed uptime — because freight and logistics never stop
0
Paper Processes
Joyner's target: fully digital, paperless operations across every division, hub, and role
Your Microsoft 365 Environment
Microsoft 365 is the core of Joyner's digital workplace. Every associate has a licensed M365 account — here is how each application fits into your daily work and what you should be using it for.
Outlook — Email & Calendar
Primary communication channel for all formal correspondence, client communication, and scheduled meetings. Set your Out-of-Office before any planned leave. Archive aggressively — keep your inbox under 500 items. Use calendar sharing for team visibility.
Microsoft Teams — Collaboration & Calls
Real-time messaging, video calls, and channel-based team collaboration. Use Teams for internal conversations — not email. Channels should be organized by team or project. Keep your status updated. Use @mentions only when a response is actually needed.
OneDrive & SharePoint — File Storage
OneDrive is for your personal files. SharePoint is for team and department files that need to be shared. Never store Joyner documents on your local hard drive only — all work files must be saved to OneDrive or SharePoint for security and backup compliance.
Excel & Word — Documents & Data
Use Excel for all data analysis, freight reporting, and financial modeling. Use Word for formal documents, SOPs, and contracts. Co-author in real time using browser versions — avoid emailing files back and forth. Enable AutoSave on all documents.
PowerPoint & Forms — Presentations & Surveys
Use PowerPoint for client-facing and internal presentations — apply the Joyner brand template available in the Brand page. Use Microsoft Forms for internal surveys, feedback collection, and quick polls. Forms responses are automatically exported to Excel.
Cybersecurity Responsibilities
Cybersecurity at Joyner is everyone's responsibility — not just IT's. A single compromised account can expose client data, disrupt operations across the entire network, and create significant legal and financial liability. These are not optional guidelines.
Strong Passwords
Use a minimum 14-character password with mixed characters. Never reuse passwords across systems. Use the Microsoft Authenticator password manager to generate and store credentials securely.
Lock Your Screen
Lock your workstation any time you step away — even for a minute. Windows Key + L on PC, Ctrl + Command + Q on Mac. Automatic screen lock must be set to 5 minutes or less on all Joyner devices.
Verify Before You Click
Hover over links before clicking to see the actual URL. Be suspicious of any email requesting login credentials, wire transfers, or urgent action — even if it appears to come from a colleague. When in doubt, call the sender directly.
Report Incidents Immediately
If you suspect your account has been compromised, a phishing email was opened, or a device was lost or stolen — contact Enterprise Technology immediately at it@myjoyner.com. Speed of response significantly limits damage.
No Unauthorized Software
Do not install software, browser extensions, or applications on Joyner-managed devices without IT approval. Unauthorized software is a leading vector for malware and data breaches.
Public Wi-Fi Rules
Never access Joyner systems on unsecured public Wi-Fi without using the approved Joyner VPN. Airports, coffee shops, and hotel networks are high-risk environments for credential interception.
Security incident? Contact Enterprise Technology immediately: it@myjoyner.com or submit a ticket via the IT Service Desk on Joyner One. Do not attempt to resolve security incidents on your own.
Digital Communication Standards
How we communicate digitally reflects the Joyner brand — internally and externally. These standards apply to every channel: email, Teams, and all external platforms.
Email: Professional Tone Always
Use clear subject lines. Get to the point quickly. Proofread before sending. Reply within one business day. Use BCC appropriately — never to exclude someone from a thread they need to see.
Teams: Real-Time, Not Formal
Teams is for quick collaboration — keep messages concise. Use threads to keep conversations organized. Avoid starting new chats for every message; reply in existing threads when the topic is the same.
Meetings: Respect People's Time
Send agenda items in advance. Start and end on time. Record only when necessary and notify attendees. Follow up with action items and owners within 24 hours of any decision-making meeting.
Video Calls: Camera On by Default
Camera-on is the expected standard for internal meetings unless bandwidth is a known issue. Use a virtual background if your environment is not appropriate. Mute when not speaking in calls with more than 4 participants.
Response Time Expectations
Email: within 1 business day. Teams direct message: within 4 hours during work hours. Urgent flagged messages: within 1 hour. Out-of-office auto-reply must be set for any absence of 4+ hours.
File Naming Conventions
Use descriptive, dated file names: YYYY-MM-DD_DocumentName_Version. Never name a file "final," "final2," or "final_FINAL." Version control belongs in the file name or OneDrive version history — not in the file name itself.
Accessible & Inclusive Technology
Joyner's digital tools should work for every associate — regardless of ability, location, device, or technical experience. Accessible and inclusive technology is not an accommodation; it is a standard.
✓
Use Alt Text on All Images
Any image included in an email, Teams post, or document must include descriptive alt text. Microsoft 365 includes an AI-powered alt text generator — use it.
✓
Caption Your Video Meetings
Enable live captions in Teams for all calls with more than 4 participants. For recorded calls, use Teams' automatic transcription and review it for accuracy before distribution.
✓
Avoid Color as the Only Indicator
In any Excel, PowerPoint, or report, never rely on color alone to convey meaning. Use labels, patterns, or icons alongside color so content is accessible to color-blind colleagues.
✓
Use Plain Language
Write for the broadest possible audience. Avoid jargon in cross-functional communications. If you must use an acronym, define it on first use. Joyner's Acronym A-Z guide is on Joyner One.
✓
Mobile-First for Field Associates
All critical communications, WFM access, and training materials must be fully accessible on mobile. If something you create only works on a desktop, it does not work for our drivers and dock associates.
Need IT Support?
Submit a ticket for hardware issues, software access, account problems, or any technical concern — the Enterprise Technology team is here to help.
