USA Operations Centers Exiting Process May 2017

State/Area Exceptions

As this policy is reviewed, please note the following States/area for which exceptions exist:

Arizona, California , Connecticut, Georgia, Iowa, Illinois, Indiana, Louisiana, Maine, Massachusetts, Michigan, Missouri, Nebraska, Nevada, New Jersey, New York, South Dakota, Tennessee, Vermont, West Virginia

Specific details on each exception may be found within the General Information section of this text.

Overview

The exit process provides terminating employees with an opportunity to conclude their business affairs with the organization, receive all information associated with benefits, and give an appraisal of their overall satisfaction with Joyner.

It provides Joyner with an opportunity to:

Discover problems that may be developing and take appropriate action

Promote goodwill for the organization

Allow a dissatisfied employee to communicate their concerns

Collect data to be used in research associated with retention and turnover

The Performance Support Representative (PSR) should make an effort to meet with exiting employees to ensure good employee relations. PSRs will continue to serve as consultants to the departments regarding both Voluntary and Involuntary terminations.

General Information

State Exceptions

California Please refer to the Benefits at Termination Policy under the California State Exception section for information on the Notice to Employee as to Change in Relationship form handling process and Final Pay Processing.

Other State Exceptions The following states require employers to complete and provide a copy of a separation notice to employees. Please refer to the Unemployment Compensation policy for more information.

Arizona, California, Connecticut, Georgia, Iowa, Illinois, Indiana, Louisiana, Maine, Massachusetts, Michigan, Missouri, Nebraska, Nevada, New Jersey, New York, South Dakota, Tennessee, Vermont, West Virginia

Employee Actions

Not Applicable

Managerial Actions

Complete the termination procedures for the Leader role in the Procedure Reference System (PRS).

California: Complete the Notice to Employee as to Change in Relationship form. Please refer to the Benefits at Termination Policy under the California State Exception section for additional information.

Department Secretary/Alternate Manager Role

Complete the termination procedures for the Department Secretary/Alternate Manager role in PRS.

Human Resources Role

HR completes the termination procedures in PRS based on role.

Resource Tools

Other policies:

Death

Discharge

Release

Resignation

Forms

Exit Questionnaire This form is completed by the employee and provides the employee with an opportunity to share information and opinions about his or her time at Joyner.

Exit Checklist for U.S. employees This form is completed electronically.

Exiting employees are asked if they are aware of any violations of the law, company policies, or the Code of Conduct.

Exiting employees are asked if they are registered with FINRA with Joyner sponsorship.

Exiting employees who were part of the asbestos response team are referred to Medical. Joyner is required by OSHA to offer an exit physical (with chest x-ray) to all employees who were on the asbestos response team, at no cost to the employee, within 30 calendar days of the date of termination.

Company Property Checklist Supervisors of terminating employees can use this list to facilitate the collection of company property from employees who are leaving the company.

California Only: The HREC completes the Notice to Employee as to Change in Relationship form. Please refer to Benefits at Termination Policy under the California State Exception section for additional information. Note: Completed Exit Questionnaires or Exit Checklists should NOT be routed to management. Seasonal, Co-op or Intern employees do not complete the Exit Questionnaire.