Overview

This policy establishes the standards for creating, maintaining, and accessing Standard Operating Procedures (SOPs) across Joyner Transportation & Logistic Services LLC. It exists to ensure operational processes are documented consistently and remain current and accessible to employees who need them.

SOP Ownership

Each SOP has a designated owner within the relevant department responsible for the accuracy and currency of that SOP. Operations & Launch maintains the overall SOP library and format standards.

SOP Creation & Format

New SOPs must follow the standard format maintained by Operations & Launch to ensure consistency across the library, and must be reviewed for accuracy before publication.

SOP Review & Approval

New and updated SOPs must be reviewed and approved by the relevant department head before being published to the SOP library.

SOP Access

The SOP library is accessible to employees through Joyner One, organized by department and process area.

Employee Actions

1. Reference the SOP library on Joyner One for standard operating procedures relevant to your role.
2. Report outdated or inaccurate SOP content to the SOP owner or Operations & Launch.
3. Follow published SOPs consistently in performing your role.