This document is intended to help identify patterns in behaviors and facilitate dialogue. It is not intended to be viewed as a checklist for performance at each level. When determining performance ratings, consider: (1) Results achieved related to established goals, (2) Competencies demonstrated, and (3) Performance relative to the core expectations of someone with the employee's job level and experience.
5-Level Rating Scale
Level 1
EIP: 0%
Demonstrates inconsistent competence within the role; significant improvement needed in one or more primary areas of responsibility.
Level 2
EIP: 50%
Demonstrates competence in most areas; not consistently meeting expectations in at least one primary area.
Level 3
EIP: 100%
Demonstrates successful overall competence; meeting expectations and at times may exceed expectations in primary areas.
Level 4
EIP: 125%
Demonstrates high level of competence; frequently exceeding expectations in primary areas of responsibility.
Level 5
EIP: 150%
Demonstrates exceptional competence; consistently exceeding expectations in most areas; a role model in most areas of responsibility.
Goal Progression and Results
Level 1–2
Level 3
Level 4–5
One or more goals not achieved as expected. Inconsistent delivery of results. Not performing at expected level.
Achieved goals. Consistent delivery of results which meet business partner expectations. Performing at expected level.
Achieved and frequently or consistently exceeded goals. Consistent delivery of outstanding results with significant, positive business impact.
Competencies
Level 1–2
Level 3
Level 4–5
Inconsistently demonstrates competencies. May require frequent direct supervision. Inconsistent or no response to coaching.
Consistently demonstrates competencies expected within the role. Requires minimal coaching; at times may exceed expectations.
Consistently demonstrates competencies at high level. Role model in demonstrating competencies that elevate the performance of others.
Impact on Others and the Organization
Level 1–2
Level 3
Level 4–5
Inconsistent or limited contributions to the success and achievements of team or organizational efforts.
Consistent and valued contributions to the success and achievements of team or organizational efforts.
Contributions have a large impact on success and achievements. Performs as a role model and influences others toward higher levels of performance.
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